Classic HVAC/Duct Cleaners

I guess, my original review was taking out... Be aware, they are not professional, skipped one room while I was taking care of my cats, did not clean the dryer's vent but charged me $99 extra. when I contacted them about all problems, for 4 weeks, they promised to come, but have never showed up.

Furnace cleaning helped stop a burning smell that came every morning. Allan cleaned dust off the burners and inside the blower. He explained that dust can ignite slightly and cause odor. After the cleaning, there was no more smell, and the heat was stronger. The winter feels much more comfortable now.

If I was able to give a zero star review I would. Do not make the mistake of giving this company your business. We bought a house that unfortunately has a hydrotemp unit. A part needed replaced after inspection and from initial contact with the company to when the problem was finally resolved took about 3 months and more than 50 phone calls. No one would return calls or give us status updates. Many phone calls had to be made to the VP before anyone would contact us. They were all INCREDIBLY unprofessional! I have never experienced this low level of customer service. How they are still in business is beyond me.

My original post looks to have been taken down, so I'll post again. Someone else said it and I agree, how this place is still in business is a mystery to me. We had this system at our old house and it was a miracle to get them to come out and when they finally did, I have never been so disrespected by a service tech in my life. We recently built a new home, and I said I had one condition, that there is no Hydrotemp system in it. One star is definitely a generous rating.

This team was great ! They did a quick and great job. They stuck to the time line I said I had available. I recommend this company!!