Cleveland Aluminum & Exteriors

Poor communication and disappointing workmanship. I had a new front door and storm door installed on October 10, 2025, for $4,400. The frame around the top windows was visibly uneven from day one. I called that Friday to say I could live with it if they offered a discount, but no one ever called me back. I called again the following Monday and spoke with Don, the owner, who said he’d reached out to the manufacturer and would let me know. I didn’t hear another word until October 30, when they suddenly called to say he’d be out that day to “fix it.” The fix made things worse. The plugs couldn’t be installed flush, they’re sticking out, and the door was scratched during the repair. The “solution” was to touch it up with paint. For $4,400, that’s unacceptable. Communication through this enti

We hired Cleveland Aluminum and Exteriors to install vinyl siding over our existing Masonite siding, which had varying degrees of rot, and to replace 40 windows. We have always handled home projects ourselves but we are older now so we decided to bring in professionals for this major job since we'd never tackled something like this before. We expected a well-planned approach with coordinated structural modifications to ensure a high-quality, professional result. The initial estimate promised completion in 6 weeks, but the project dragged on for 14 weeks, far exceeding expectations. One positive note: A single worker was assigned to handle all 40 windows and their wrapping, and he did a good job. However, numerous issues arose with the quality of work and adherence to best practices. The

This company was able to give us the best piece on siding in Cleveland! The staff were all extremely helpful and knowledgeable. When we got home and realized the siding we ordered was the same color as our neighbors we immediately called and they were easily able to change it to a different color they had in stock and were very understanding and kind. Their delivery time was 1-2 days at the time; however, they were able to deliver right to our house the same day! They also sell some vinyl siding by the piece, so if we need a few extra we’d be able to pick them up. Excellent company and staff to work with!

CLEVELAND Aluminum does some of the best work in Bradley County. Added cedar shake siding to the bay window section of our house and did a tremendously neat job! Had some leaks in our wall and they repaired as they worked! They show up and stick with the job until you are completely satisfied. Great attitudes in office and in the field where the work is completed. You can trust them to do the work you agree to on the contract. They have done windows before and now siding for us and do great work! Uodate: 12/2021 they have also done two duplexes with replacement windows. They are so neat you can hardly tell old windows came out and the new ones put in place! No damage to walls or openings at all! They come when they say they will and are well worth waiting for.

About two years ago I had Cleveland Aluminum finish some siding, soffit and fascia work on our house. If you find any wood that need to be placed please do so, Normally, I would have done this myself but the height of the part of the house was just out of reach for me and buying or renting the equipment just did not make financial since. My wife and I had done the rest of the house ourselves, so we know what’s involved. About 6 months after they completed the job, part of the fascia on the new part of the house at peek came off. So, I made a call and without much fuss they came out and repaired it. Now, about 2 years later another part of the fascia has come off. Now, I am thinking these guys are not the professionals they claim to be. After some major prodding from my wife I call Cle