Cole Roof Systems Inc

Once the work was started it went quickly. Communication is not good and you end up dealing with about 4 people both on the phone and via email. I was told they are changing the company name to NOVA ROOFING COMPANY and that is how they billed my card but so far that company doesn't exist that I can find. The contract was with Cole Roofing. I used this company before quite a few years ago and it was night and day under the new ownership. I had a complete roof replacement and so far so good. They just need to communicate a lot more and I think by telephone. Emails don't seem to have much priority.

Our experience has been great. Sergio and his team did some gutter related repairs to my house. They had to come when everything is dry. The first time time not all issue was resolved. They came again and fixed the issue. Great professionals to work with.

Our experience having our roof replaced by Cole Roof Systems was a nightmare: after emailing with a question about our quote on 9/5, I was told to call Linda. I left a VM and received no reply. On 9/30 I emailed Linda to follow up and she finally answered my question. On 10/4 I sent our signed contract and asked them to contact us to schedule the work. After no response, I reached out again on 10/12 to say we needed to schedule ASAP to work around our busy Fall. On 10/13 Linda copied us on an email to Sergio directing him to read our email and call to schedule the work. Ivan then replied to say that Sergio would be in the office the next day and would send out the schedule then…Copying clients on emails that should be internal is not a good look. No one called or emailed again until 10/18

He hit my dads car on Wednesday was in a rush gave him his business card & his phone number. he won’t answer any texts that we’ve sent

I’ve been using Cole Roofing since 2012 for different concerns. They are honest and I have never had any issues with any work. Linda is very responsive and keeps everyone on task. I highly recommend.