Colorado Springs Comfort Heating & Air Conditioning

I've had a great experience with Mountain View Comfort. They came out the same day (a Friday) when I was having issues with my 27 yr old furnace. The heat exchanger was definitely busted and Bobby was awesome in letting me ask questions and watch him work. They gave me a very good price on a replacement. My dad is a general contractor out of state so I had him review the quote and he said I wouldn't find a better deal. They came early on the following Monday and had my new unit up and running before 2 pm that same day. Following my inspection I had a couple questions and they sent Craig out to follow-up. He answered my questions, double checked all of the seals, and showed me how to register my unit for the extended warranty. Since this was a true emergency repair I didn't have time to vet

Our furnace went out on a very cold day. This company came to help us on Christmas Day. I was so grateful! It turned out we needed a new furnace because the one we had was over 15 years old. The people that came somehow made it so we had adequate heat until they came the next day to replace the furnace. They came on time replaced the furnace fast. It made such a difference to not just have professionals fix our furnace but friendly service. When it came time to pay the rest of the bill I talked to the friendliest gal! Not only did she let us know everything was repaired but she set up the appointment with the city to inspect our new furnace. I would never call any other company for a furnace or air conditioning problem. They are the best!

I had a water leak that sprayed water in my furnace. I was connected to mountain view comfort and they sent Bobby out to look at my furnace. We both thought it was a senior issue and wasn't. Found water in the pressure switch and changed that. It still didn't light, said couldn't detect flame. Bobby spent lots of time trying to figure out problem. He determine that it must be the control board. It was costly so he told me about other possible issues and the cost would get higher. He recommended a new furnace. He turned me to Mike. Mike set me up a great plan and furnace that he was able to help get it installed. The guys that came out to install the furnace was great, very professional, knew what they were doing, and overall great service. If it wasn't for Mike and his crew at Mountain Vi

Very nice people. Came the same day we called to assess our problem. Our furnace was 25 years old and we decided to replace rather than keep fixing expensive parts. They gave us an awesome price and installed the next morning. Took them 4 hours to take out the old unit, then replace and fine tune the new furnace. Gave a good warranty and will come to fix and stand by their work if anything happens in the first 5 years. We are delighted with their professionalism and neatness.

As far as my new furnace - it is working fine as expected, but be aware; The responsiveness/punctuality and follow up from this Mountain View Comfort is a joke! And here is my experience: 1. Scheduled installation for following Thursday - got a surprise call the following Tuesday that they were on their way to install so had to reschedule my workday and head home to accomodate them. 2. Electrician showed up unannounced following Friday to do his part and as we were out of town we had to reschedule. 3. Vent cleaners was scheduled the following week and never showed so I was back on the phone to reschedule. 4. When rescheduled with vent cleaners we scheduled regional inspection at the same time - but apparently that was not done by Mountain View as it was a no show. 5. Talked to owner AGAIN