Columbus Plumbing Company

First off Rick advertises himself as a 24/7 service which is not true. He will come out and inspect the problem within 24 hours yes, but he’ll charge you a deposit, set up an appointment to come repair at a later date, then never show up or call. He never showed up the day he scheduled himself to come repair!! I’ve tried contacting him for the last three days and have yet to hear from him. His phone just keeps going directly to voicemail. He did email an invoice in which the math did not make sense or add up. He put on the invoice that I still owe him a deposit when I paid it the day he was here. The pictures reflect what he left my ceiling looking like when he ripped it away to get to the pipes that needed repaired. He is just extremely unprofessional and would not recommend him to anyone

In my opinion, any place that leaves you setting all day for an appointment that they scheduled with you is unprofessional. Damaging pipes and still charging without fixing them is even worse. But offering to pay him to fix the pipe he broke, and he still doesn't show, well, I'll let the public decide. It's my opinion that the customer should beware. One reviewer stated they lost their home over this company!

Bad business. paid them to unclog main line, they broke it. they still charged is and gave estimate to repair their damage, we agreed and set appointment, they never showed and will not answer phone. We're out the money and still have a damaged line. Contacted the prosecutor's office and they said someone else had filed suit against this person the day before and ours will be held until the other case gets moving. I do not recommend!

Rick came out on short notice Friday afternoon and got our plumbing up to code so the city could inspect the line and install a new meter. When the city was unable to fix the issue (blocked pipe from construction they were doing) Rick came back out on Saturday and was able to repair the line and get our water running again.

Amazing! They came out in the same day to help our company! Expedited completion with open communication! 10/10 recommend 5 stars!