Comfort Solutions

Tyler with Comfort Air Solutions was outstanding. He was friendly, professional, and clearly very knowledgeable. He quickly diagnosed the issue with my fireplace, explained exactly what went wrong in a clear and straightforward way, and walked me through how to prevent it from happening again with proper maintenance. He showed up on time, was easy to work with, and made the entire process smooth from start to finish. On top of that, he’s just a genuinely great guy to deal with. I highly recommend Tyler and Comfort Air Solutions. My fireplace is working perfectly now. Thanks again, Tyler.

I’m pleased with my new fireplace insert from Comfort Solutions. Juan our installer, did professional work, explained how everything operated and did a great job cleaning up on the way out. I toured their store in Sandy to get a feel for what I wanted. I liked the Napoleon fireplace insert we chose for the look of the flames and the fact that the blower seemed quieter than some other brands we checked out. I worked with Aaron for the estimate and follow up, I appreciated that he answered my questions and had a lot of technical knowledge and familiarity with configuration options.

Shane did a fantastic job fixing our fireplace. He showed up on time, communicated clearly, and responded quickly throughout the entire process. The repair was done efficiently and professionally, and everything works perfectly now. It’s refreshing to work with someone so reliable and easy to communicate with. Highly recommend Shane if you need fireplace work done!

We called after attempting to set an appt with another company multiple times over the last month or so. We thought we'd be spending another Christmas with no working fireplace as our calls kept getting dropped and never returned. Called Comfort Solutions last week and they were able to get us scheduled in just a few days, on Christmas-eve. I don't recall the gentleman's name that we spoke with on the phone, but he was incredibly polite and informative. They later texted to let us know they could start earlier if we wanted to have more time that afternoon to do holiday prep, which we accepted. This would have been a simple-ish repair but we tried to do it ourselves a while back and we lost a part that turned out was working fine. Oops. Alex had to replace that part, then figure out the ori

I had a great experience with Comfort Solutions and our technician, Todd. I initially called because we were due for a fall HVAC checkup but we also noticed a malfunction in our gas fireplace. When I called Comfort Solutions (based on a friend’s recommendation) the customer service representative said they have technician who could address both requests in the same call, outstanding! Todd arrived right on time. He also arrived with his own booties to cover his boots and protect my floors. Two characteristics I look for in tradesmen are arriving on time and respecting my home. Todd already started on a great note. Next, he looked at the fireplace, identified the issue and proposed a solution. I thought he would need to come back another day after ordering parts but he had the needed part i