Comfortec Heating, Cooling & Plumbing, Inc.

The best thing I can say about Comfortec is they come when they are supposed to and if they give an estimate it is accurate. Both of those characteristics are important to me. I have also always been treated kindly by whomever is working in my house and they also fill me in on the project and never talk down to me. They are great to call on in emergencies as Jesse, the owner, ended up at our house on New Year’s Day one year when our heat went out and worked hard to fix our problem.

Buyer Beware! Just under 10 yrs ago we purchased a geo-thermal system for our home from Comfortec. We found out the hard way, (electrical burnout of our control panel) that it had been installed improperly. Comfortec fixed the problem and never apologized for their mistakes. We recently needed a repair to the compressor for the AC during a very hot weekend and the tech said that in 3 days, the office would call and set up an appointment. They never called. My husband called to find out when they'd be coming and the office person casually said, "We don't service your area anymore." What? We never received any notification saying their service area had changed. We trusted that they stood by their products and customers. Don't trust them. Thankfully, another HVAC company was more than willing

I can always count on Comfortec to arrive on time, staff is always professional and the work they do is always top notch. I have been using Comfortec since the day they opened their doors and have always been pleased with their work, this says a lot coming from me as I am very particular and not easy to please as I always expect the best. Comfortec has never let me down, I highly recommend Comfortec for your next job.

If this rating scale had a ten star I would give them a 10 star rating !! I am the chairman of the trustees for the United Methodist Church in Estherville, IA. Over the last couple of years this company has changed out 8 furnaces and 5 air conditioners. We still have some furnaces and A/C units to be changed in the future. The latest project they did for us was a complete re-plumbing of our sewer system. Both these projects were large projects in our eyes. We went out and got other bids for both projects and this company came in both times with the best price, best warranty and best service contract. The workers were very good at the installations, knowledge of products and cleaned up behind themselves and most of all they did both projects in a very timely manner !!! Throughout this sum

We have been a customer for a new toilet. The service man was very polite and took his shoes off upon entering our home. He respected our space, did a great job! We own a small business and my husband commented that we needed to have the person that answered the phone and scheduled the service as part of our team. She was excellent. Highly recommend this company!