Comfy Cave Heating & Air

I’ve worked with Comfy Cave for about 11 years to keep my home (built in 1897) cool in summer and warm in winter. When I first needed HVAC work (ductless mini-split installation), I got wildly different estimates from seven contractors. Some flat-out refused the job because of the attic challenges. Tracy and Von at Comfy Cave were the only ones who came up with a practical solution at a reasonable price. Since then, every interaction has been solid. Dawn and Janelle handle analysis and dispatch efficiently, and the technicians have consistently been professional and straightforward. Most recently, Carl and Chris saved me thousands by replacing a motor instead of pushing a full system replacement. That says everything. This company looks out for its clients and maintains equipment properl

We have been a customer of Comfy Cave since 2017. They installed a brand new HVAC system then. At the time, their pricing was fair and reasonable. Some other " bigger outfits" were quoting many thousands more for the same exact systems. It pays to get quotes. Since then they have done anual routine maintenance. Recently we had a blower go bad. Luckily it was under warranty. Chris, with the company, did a great job. Chris took the time to check on the warranty. I assumed the warranty time had passed. He was timely (furnace broke on a Saturday) professional, friendly and communicated well. Chris fixed the issue as quickly as possible and I really appreciated that given the freezing temps at night. Von, the owner, is ethical, friendly and responsive. I recommend Comfy Cave highly!!

Tracy and the Comfy Crew team are truly top notch. I would recommend to anyone and will absolutely use them again in the future myself. Tracy was a great communicator, explained things clearly, was willing to fix and diagnose things before suggesting replacing. They don’t push unnecessary work and have very reasonable pricing for incredibly high quality work. Much better than experiences I’ve had with other highly rated hvac companies. Fixed my water heater through some quick diagnostics and did a great job servicing our HVAC. Not only addressed the problem at hand but made sure to address things that could cause potential issues in the future, fixing a couple small potential issues as he worked making our overall system work better than before.

Outstanding HVAC service! Izzy Gauna was prompt, extremely knowledgeable, and went above and beyond to make sure everything was working correctly before leaving. The appointment was originally for an estimate. After explaining the situation, Izzy quickly diagnosed the issue and corrected it. Ultimately, there was no need for a new system. This is the kind of service you hope for but rarely find. Feeling extremely grateful. I will definitely be a repeat customer.

If you are looking for an HONEST & TRUSTWORTHY HVAC company - look no further. I called to inquire about HVAC services that were needed to get my gas turned back on (got red tagged from excel). I had called atleast 4 other companies and even had someone come out and quote me over $1000 to fix it. Janelle with Comfy Cave went above and beyond to not only inform me that my furnace was under warranty but also even let me know that I should probably reach out to the contractor who installed it because they would likely have it under warranty since it was so new. She offered me a great price if I did need them to do the work and was transparent with me throughout the whole process. This type of honesty and good business goes so far in this day and age when businesses in the HVAC/plumbing space