Complete Power Resources

I would not recommend this company to anyone. They were very dishonest in fulfilling the time frame when generator would be installed. It was supposed to have been 3-4 months and it was a year before everything was installed correctly. My husband passed away during the time we were waiting and after that it was like they continued to tell me different things such as they were waiting for permit because it had expired but I called and talked with the city and was told all they had to do was pay $25 and they could get permit reissued. Micheal was very deceptive. Never have I done business with such unprofessional and deceptive people.

Worst company ever. Actually beats Comcast and Dell in lousiness. Everything RC says in his review is correct. After charging $1000.00 for a once a year routine “check” on it, they forget to put the oil cap back on it. So after a day and a half after the hurricane the generator spurts oil all over the place and of course shuts off. So had to throw out $150 of groceries because their technician let the cap off a year ago. (And of course then went through another four days with NO power.). And don’t tell me “someone else” left the cap off. Nobody messes with these generators. There are warning signs all over them and a solid protective bolted-on metal cover on them. The pressure washer guy was so afraid of it when trying to clean-up this oil spill mess, they required the unit be tur

No repair service after sale. I bought my Generac whole home generator from this company and kept it on their maintenance plan. When the unit failed in July they made me pay $1500 in advance for service. To this date they still have not completed repairs. THEY DO NOT RESPOND TO FOLLOWUP REQUESTS. I opened a Better Business Bureau complaint and CPR will not respond to them either. CPR WILL TAKE NEW BUSINESS BUT ARENT EQUIPPED TO REPAIR THE EQUIPMENT. AVOID THIS COMPANY. BBB was able to make contact with the company in January. I am now compensated but am doing business with a different company.

Met with Michael about 2 weeks ago and contracted a Whole house generator. The installers came today, already…only 2 weeks + -. Finished the complete install(less the gas) in about 6 hours which also entailed two transfer switches. They got here on time, very well organized, neat and clean and very professional. There was ZERO trash or debris left over. Super happy thus far.

I am a bit late posting this review but I could not let the excellent service I received from Efrain go unnoticed. Efrain was by far the most professional, detailed and experienced technician that has ever came to provide a service in my home. He definitely represented Complete Power Resources well.