Cook'S Service Company

Always efficient and honest, and reliable. They came out today In a matter of 1 hour with the Temp being so low and cold outside we are appreciative !

If you are looking for a new Plumber, don’t call Cook’s. Awful customer service. The technician came to our house and it took all of five minutes to see where the leak was coming from. When he came back to install the part, it took approximately half an hour. They charged me two hours. When I got my bill, it wasn’t itemized. I emailed Samantha on a Monday and never got a response. When I returned on Friday, I left a message with their answering service and asked what I was paying for? How much was the part and how much was the labor? No response. The following Monday, I called again. Samantha said I’ll have Chris call you. Still no response. I’m preparing to leave town and wanted to get the bill taken care of. I called back and asked did you give Chris the message. She said yes. I have th

Great company to work with. I have hired Chris and his company to replace the plumbing in my home, update and replace my central air and my water heater. Always leave the area they work in clean. On time and friendly. I have recommended to several friends and they were also satisfied.

cRooks service company! Technicians spent no more than 20 minutes working on my refrigerator, yet I was billed for 2 whole hours. Reason - technicians had to go back to their shop to obtain tools/general parts that they had forgotten. I was charged for their mistakes. Didn't even fix the refrigerator. When I challenged the fee, admin was incredibly unprofessional and not open to hearing the complaint. Don't use this company.

"One call does it all" - that's their slogan, but don't believe it... June 21st a technician came to my flower shop to assess a problem with my cooler and said he'd be back the next day "as close to 9:00 (am) as possible", (I had advised him that I was leaving for airport @ 2:00 the next day and wanted this taken care of before I left). After waiting all morning, at noon I called their offices to be told they didn't have me on the schedule, but they'd contact the technician. Around 1:30 technician was working on my cooler and his rag evidently caught fire in my cooler - ash all over my flowers and smoke filled the cooler. Technician was very blaze when I confronted him, he didn't even bother to open the doors to let the smoke out! What I was told would take a couple of hours lasted