CoolAir Company, Inc.

⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about CoolAir company. On the coldest day of the year, the furnace failed late in the afternoon—and they still showed up on short notice. The technician quickly diagnosed the issue, clearly explained the options, and got us on a path to a solution immediately. In less than 24 hours, they had a brand-new furnace installed and running, restoring heat when we needed it most. The entire process was professional, efficient, and stress-free—from the emergency call to the final install. Fast response, expert diagnosis, honest communication, and flawless execution. If you want a company that shows up when it matters most and delivers real results, this is the team to call. Highly recommended.

CoolAir installed my heat pump (for AC) last year and did a fantastic job. They arrived when they said they would, the job was completed in the time frame they estimated it to be done. They cleaned up upon completion. The crew was polite and professional. They took the time to walk me through the new thermostat making sure I understood how to operate it. One of their crew supervisors came back the next day to make sure everything was operating well. Top notch installation and I would recommend them to anyone!

CoolAir was very responsive. I was not in MA when my T-stat alerted me of a temperature drop. Within a few hours the tech was there and resolved the problem. A few days later an unrelated problem happened on a Saturday early morning when it was -1 outside. Within an hour they were on-site and resolved the problem. Great job!

Pete came out today and answered all my questions and concerns. Fixed an issue he saw and provided great service for my furnace! Looking forward to having CoolAir provide preventive maintenance (service) for my AC in the summer as well!

If you’re looking for a reliable local company, I highly recommend CoolAir! My new gas heater turned out to be a lemon, but Bill (the owner) and his team stuck with it until it was fixed. Bill went the extra mile with the manufacturer, and his office staff were always patient and kind, even when I was panicking. Thanks to their persistence, my system is finally running perfectly. It feels great to support a small business that truly cares about its customers!