Cooper Appliances, Inc.

Cooper Appliance contacted us back quickly about service for our microwave. They got us on the schedule to take a look at our Microwave quickly, identified the issue and notified AHS and keep in contact with me through the entire process to let me know what was happening and also the time line as to when they would be back with us. There communication and follow up was great! Great customer service! The technician that came out was also very nice and helpful and seemed very knowledgeable about his job and explained what was happening and how he was going to proceed. They are efficient, fast and a pleasure to deal with. Great job Cooper Appliances! I will continue to do business with you and refer others in the future. Laura P.

We are so thankful that AHS referred our refrigerator service to Cooper Appliances. Matt and Steve were very professional and their expertise was evident from the time they arrived until the problem was fixed. We also appreciate the good communication from the office with regards to appointment times and order progress and service arrival. We will use Cooper Appliances in the future for any appliance service or purchase.

I can’t say enough good things about my experience. The tech did his job, figured out the problem and then told me one of the parts was not available. So he found it on eBay and got it. The top clear ice shield in the picture. Found it on eBay bought it and installed it. Works great. Thank you!!

We recently had Cooper Appliances visit our home to repair our faulty kitchen range, and we were immediately pleased by their level of service. Their extensive product knowledge and exceptional repair skills made the experience very satisfying. We want to extend our gratitude to Steve Rudd and his associate Matt for their friendliness, respectfulness, and efficiency during their visit. Additionally, a big thanks to Kara for her seamless customer service. The Garcias

Not sure where the bad reviews are coming from, but we just had a stellar experience with Cooper Appliances. After literally 5 GE technician repairs/call backs to fix the black marks our gas clothes dryer was leaving on our sheets, we were very frustrated. This time, American Home Shield (our warranty company) assigned it to Cooper Appliances. We were nervous based on the Google reviews but Cooper was fantastic. Cooper's technician Steve was incredibly polite and knowledgeable. He figured out that it wasn't the bearings (the GE guys replaced those 3 times) but a soot issue. Once the repair kit was in, they picked up our dryer to fix it (another extremely polite tech) at their shop because they can do a lot more work there rather than onsite. Yes, it meant that we were without a dryer