Croach Pest Control

We have been a customer for over a year and been happy until.. while on vacation got a reminder of the upcoming service. It suggested to call if any issues with the service. My wife called to cancel the service and reschedule the appointment and they would not reschedule so we asked to cancel the appointment l. When arriving back there was a door hanger indicating they did the service. Called to get the billing reversed because we cancelled the service. They would not talk to me as my wife was the only one on the account. She called to get the refund done and they refused to refund the service. We simply wanted to be home during the service to allow a proper job in some areas not available during our absence. This is a good way to lose customers forever. They could have simply rescheduled

I wasn't home when Paul came to spray. But he left detailed message detailing all the areas he sprayed. With every service I've had from croach, I feel very confident in their service, they're honesty, and that if I am not happy with the service in any way they would come back and correct it for me. I would highly recommend them. And also their friendliness.

Patrick S had an amazing personality. He was very precise and thorough when above and beyond for me. I was very impressed. Glad to have him as our tech. Croach is the best.

We met Paul for the first time today. I followed him around as he worked so I could get a better understanding of the process. He was great to work with, explained what he was doing and why. We're new to Croach, but so far are quite pleased with the service, the technicians and the results.

Paul is the absolute BEST!!!! He is always so helpful and patient in taking his time to explain the process to me and also what to expect during and after treatment and helps to put my mind at ease any concerns i may have and not to mention how brave he is for doing what he does!!! 😉