Cross County Plumbing & Heating, Inc

I always call Cross County Plumbing & Heating whenever I need work done on / in my home. They are clean, efficient, knowledgeable, polite, always on time and make a real effort to do the work as quickly as possible. I have to say that Lorenzo is amazing. I had an ongoing issue in the house and no one ever found out what the issue was or where the water was coming from. He found it in literally 15 minutes. Thank you Lorenzo!!!

I have been using Cross County for over 15 years. During that time they have responded same day to emergency calls, serviced heating systems and appliances, replaced water heaters and repaired leaks. Recently I made the mistake of using a _different_ local plumber who was top rated on Google reviews. That plumber made errors in repairing my gas heating system which ultimately led to a gas leak in the house. They came out 3 times to try and resolve it, and were useless. I called Cross County who quickly identified and fixed issues with my gas line. I cannot stress enough the level of professionalism and diligence they demonstrated in the repair. They are not the cheapest, but the work done is of a uniformly high standard. When it comes to issues involving water and _especially_ gas in

After our 15 yr old water heating began leaking, I needed to find someone to replace the unit. Checked a few big box stores first but didn't feel comfortable with their level of expertise or their availability. I called John at Cross County on a Friday afternoon around 3 pm and explained the situation. He said they could have someone come by for an estimate in the next 15-20 min. Unfortunately, I wasn't home at the time so he said he would check if a crew would be available for the next day. He called me back within 30 min and scheduled me for the next morning. Anthony and Lupe showed up exactly within their 1 hour window the next day. They were both professional, friendly, and courteous. After the job was done, they took the time to go over the unit with my wife and I and answere

I’ve used this company in the past and found there technician Travis extremely knowledgeable but the owner greedy. Recently my fan vent for my broiler went down. The technician came to my house and found the problem and called his owner John for the price of the job. John stated the cost of the job was $2,100. Being not pleased with the price, I asked if I provide the part how much would the labor be and he states $800 and that it would take four hours to complete the work. In addition to that, he required me pay him $150 now since his technician was already at my house. I then questioned him that the $150 would be removed out of the $800 when they completed the work...He says no. He began to lecture me that he’s been in business since 1984 and he teaches business classes and is on boards

Bathroom sink clogged. They came charged 150.00 to walk in the door. They tried to snake it clean but couldn’t. So now the price goes to 395.00 . Said I need new trap. Ok , then they tell me pipe is too old, price is now 2500.00. I gave 319 and asked them to leave. I would not used these people for anything. Just awful!