Crump's Well Drilling

my small business had a serious well issue. Crumps came out, diagnosed the problem, gave an estimate and said they could be out with their equipment the next day(it was alot of equipment & personnel needed for the repair). Locally owned, proficient at their service, great communication and at a very fair price. My first time using this outfit, but it won't be the last. I highly recommend them. Thank you Crumps for a job well done.

My parents have them a deposit over $3000 almost a little over two months ago a month ago they came out and put the electrical wire in the one black pipe to hook up the pump that is it. We have called and called and no answer no callbacks no nothing I don’t understand how you can run a business like this but you take peoples money. Don’t answer the phone. Don’t call and tell them what is going on when you’re gonna be there when the guy came out to put the electrical wire and stuff in it was on a Sunday over a month ago. My dad has been calling and calling. No answer. Still I called no answer.

Crumps services was not only the best priced for my well installation but also had the quickest turn around time. Customer service was great, my well had given up on me so Crump sealed my former well and installed a new well and assured the water was operating after install. Highly recommend.

I’m extremely disappointed with my experience with Crump Well Drilling. I paid a deposit of over $2000 based on their promise to complete the job by a specific date. They showed up once with a few PVC pipes, and then completely stopped responding. No work has been done, and they’ve made no effort to communicate or return to the job. This company has been unprofessional, unresponsive, and has essentially taken my money without fulfilling any of their obligations. I would strongly caution anyone considering their services.

Brand new well installed in May. Had an issue where when it rained dirty water was leaking in. Came out and “resolved” issue. Weeks later we are now having dirty water when it’s not even raining… Called to have them come out and look, never showed up. We never followed up because it cleared up (our fault) then it got dirty again this week. Called them out and they showed up and didn’t do anything and said they will come beck next week. How is this not an emergency? We don’t have clean water… extremely disappointed.