Crystal

I would definitely recommend Crystal for your homes septic system needs. I am a hard-to-please, detailed oriented retired engineer and was very happy with the overall job Andy and the team did. I wasn't able to be present while the guys were working and was forced to observe the job through security cameras. The excavation team communicated with me via phone when I had questions, and re-did one small aspect of the job when asked. When I finally got to the property, I was pleasantly surprised that the rough grade afterwards was done very well basically ready for seeding in the spring. The electricians were prompt and professional as well. Overall, the final result was very asthetically pleasing which i was worried about with the tank so close to the house. Did I mention that Crystal

We had our Rheem water heater repaired October 31, 2025. The water become lukewarm, no hot water. We called Crystal Heating & Plumbing to fix the problem. They replaced the lower heating element and the bill was 400 $. Two months later in January 2026 the water heater stopped heating water again. We called Crystal Heating & Plumbing to look at the problem. They told us that the lower heating element needs replacement and also the lower thermostat needs to be replaced. The cost was to be 350$ just for the parts. We could not believe that we need to replace the part that was already replaced 2 months ago and that their diagnosis of thermostat is truthful. Decided to call Rheem technician to help us diagnose the water heater problem. It shows that thermostats are good and the lower heatin

Brandon really helped us out. We were replacing our roof and the old furnace vent and air supply combination wouldn't allow the vent boot to be installed. I called Crystal and Brandon was able to come right over and make a temporary repair that allowed the roofing to get done. He returned the next morning and installed a new vent. Brandon did a great job especially given it was unexpected and not scheduled in advance. Thanks again for helping us out. I would highly recommend Crystal for your plumbing needs.

After a nice discussion on the phone with the owner, we both agreed that miscommunication played a large part in my previous poor review. Andy stepped up, made things right after hearing my questions, and concerns, and we had a great conversation along with a great game of phone tag.

We were very happy with Brandon and his crew on our new house. Very easy to work with. Any issue we had was taken care of promptly. Would highly recommend!