Custom Enterprises, Inc.

I could not have been happier with Custom Enterprises and the hard work Dustin put in to get our roof repaired - the right way!! We had a tree fall on one side of our roof which damaged both our roof and our gutters. Our roof shingles were no longer available to patch the portion of the roof that was damaged and Dustin negotiated with our insurance company for months to ensure we got approved for a full repair to our roof. Dustin went above and beyond including making numerous trips to our property to collect and deliver every thing our insurnace requested (which was a bit extensive, in my own opinion). Our insurance company was not easy to work with, but Dustin advocated for us and our home every step of the way. Dustin made the process of handling our insurnace company seem easy, altho

Our home was damaged in a hail storm in June, 2017. The damage included roof, siding and windows. We were given estimates of damage by Dustin and after over 15 months of negotiating with the insurance company, they finally agreed to pay for the storm damage estimate by Custom Enterprises. Dustin's patient explanations and confident negotiations with the adjusters was an essential part of getting the insurance company to comply with their own policy language. Once the replacement - restoration began, the subcontractors were all talented and efficient in their work on our home. We highly recommend Custom Enterprises. Dustin is very knowledgeable and easy to work with.

I have hired Custom Enterprises and Dustin Poseley to repair wind and hail damage on my home. Even though the wind and hail damage to the house was evident, insurance company wanted to approve just minor repairs with very little funds. Dustin was very professional and thorough dealing with insurance adjusters. He met with multiple representatives of insurance company and city inspectors on three different occasions. Dustin had an impeccable documentation and reasoning for needs of more coverage from insurance company due to damage to the property from wind and hail. Dustin also exhibited extensive and useful knowledge of current building codes. Since the house is 15 years old - many siding and roofing codes had changed. After approving all the necessary funding from insurance company, Cus

A few years ago, I came across this business based on a google search, and based on the positive review that I found, as well as an initial meeting with Dustin, we proceeded in working with him to have our roof replaced after we had a small hail storm. Our insurer initially balked at covering and tried to point to a different hailstorm that occurred prior to coverage as the cause, but Dustin supplied us with detailed mapping of where hail had occurred on different dates, and our home wasn’t impacted at all from the storm that they were trying to blame (from a few weeks before we owned the home). The insurance company ended up complying and worked with Dustin and his business to replace our roof, free of cost (other than the deductible) to us. Three years later, we had a much larger storm

I could not be happier with my experience! Dustin worked with us in replacing a roof and siding after hail damage. He assisted us in a year long process of arbitrating the claim with the insurance company to get maximum coverage. When it came down to the work, we were kept updated on the timeline. The roofers finished a multigabled roof and garage in one day, and the siders gave the house a beautiful finish. When all was completed, Dustin inspected the house and compared it with extensive pictures to ensure that everything was put back as it had been. He identified some small variances and fixed them on the spot. I will gladly call on him again.