Custom Heating and Air Conditioning of Kingsport

I have had the pleasure of working with Custom throughout my professional career, and at no point have I ever had reason to question the quality of their work. Their team (especially Mark) is consistently kind, diligent, and highly professional. Most importantly, they are an exceptionally reliable company. On more than one occasion, we have contacted them in the middle of severe weather conditions, and they responded promptly and willingly, providing multiple days of high quality service without hesitation. Their commitment and dependability truly set them apart. We sincerely appreciate the work you do and look forward to working with you all for years to come.

We first called them Easter weekend. They've "fixed" the A.C. twice. Both times it has broken again within a week. It's July 13th and we've had a total of two weeks with A.C. the entire Summer. Putting us in a precarious situation as both my boyfriend and I work full time and watch his grandma but no one will watch her where it's 94° in the house. Then we come home to a house that we can't even sleep in. Yet they charged us 2k, despite the parts being covered by a warranty.

We have used custom heating and air several times. They have always answered calls and quickly dispatched help. This past Friday they made me look great to a vacation house by being there super fast and got the air conditioning up and running quickly. Would recommend them for your needs!

I experienced a complete A/C breakdown in the summer heat, but Kingsport's Custom Heating and Air Conditioning saved the day. They expertly fixed a faulty compressor, ensuring the comfort of my home.

The A/c installation I received in Kingsport, TN, was a game-changer for my home comfort. Their prompt service and knowledgeable staff exceeded my expectations.