Cut-n-Care, Inc.

I had a very concerning experience with this company this morning. While driving my children to a dentist appointment in 5° weather, with black ice reported and multiple accidents on the expressway, I was traveling cautiously in the slow lane with my hazard lights on. One of this company’s large work trucks approached aggressively from behind, laid on the horn, and the driver made an obscene hand gesture toward me. Given the road conditions and the fact that I had children in the vehicle, this behavior was reckless and unnecessary. I called the company afterward to report the incident, expecting at least a professional response. Instead, the person who answered dismissed the concern, said “have a nice day,” and hung up on me. I understand stressful days happen, but dangerous driving and

I hired Cut-n-Care for the last year and a half or so to cut my lawn and apply fertilizer/weed killer/pesticides. I started up with them because my next door neighbor was using them and at the time I wasn't able to take care of my lawn myself. Though my neighbor decided to move on to another lawn care company for obvious reasons, I decided to continue with Cut-n-Care. Today, I went out to spot-spray my lawn with the new Round-Up that only kills weeds and not the grass. What I found were hearty, well established dandelion plants that have been there for a year or so. Also found were dead patches and worn to the ground patches there the people cutting my lawn spun the wheels of their lawn cutters time and time again, stripping the grass down below the roots, killing it. Though I contac

Driver of the shiny new black truck with the fuel tank in the back, got onto 96 westbound near middlebelt, cut into traffic then proceeded to cross all four lanes at once to get to the inside lane, only to tailgate another vehicle at 80 mph until the vehicle moved out of its way. Way to represent your company Sparky.

The only reason I am giving one star is because my lawn (at least the parts they did) looked great. But as soon as my salesman/employee was fired in the middle of my treatment package, the service dropped drastically. Parts of my yard were not treated at all. I called the office a few times to report this and they promised to come back out. They did, once. Initially, I blamed it on the new employee, who rode around on her little cart while talking on her phone, applying fertilizer and grub control over anything in the yard -dog toys, etc. In the beginning, they called or texted to let me know when they were coming so I could pick up the yard, but that all changed when the new employee came into the picture. Then just recently we received a letter from them simply stating that they will NOT

Extremely unprofessional. Too much time spent sitting and talking rather than working. Despite having to cut lawns in a whole subdivision, it shouldn’t take from 8am to 4pm. Staring at bystanders and whispering amongst coworkers isn’t very polite either. Plus if you must spend your break on someone’s lawn, it’s not appropriate to lay on it pelvic area down in front of someone’s house like you’re attempting to reproduce with it