Cyprus Air Heating, Cooling and Fireplaces

What a great experience with Jay! I don’t leave reviews. Ever. I was so taken aback by his professionalism and kind demeanor that I felt compelled to come here and give him 5 stars. He was knowledgeable, on time and walked me through everything he was doing with my gas fireplace. I had some concerns as it’s an open flame in my living room and wanted to make sure we were safe. He broke down the entire process and reassured me of what to do if there was ever any issues. I won’t be going to any other company from here on out. Thank you jay.

MARCELLUS FERGUSON is the technician who serviced and tuned up our Gas fireplace today., he's professional, honest, personable, and knowledgeable. I highly recommend him. Also the admin staff I contacted were helpful and responsive.

Jay was very knowledgeable and very polite. I had my natural gas fireplace serviced. He took the time to help me understand how it worked and answered all my questions. Great company.

Javier spent a good 2+ hours completely gutting and resetting my 8 year old gas fireplace installation and now it looks AMAZING. Polite and friendly throughout the whole process. Great job Cyprus!!!

Where do I start: 1) Getting an appointment- 1 Star - I called and requested a service appt on 12/2 for 12/4 - the person on the phone confirmed, however, I never received an email. So I went online and requested an appt for 12/5 (incase the 12/4 was not registered). Not only did I wait in my freezing apt all day 12/4 - I also waited again on 12/5 (for which I received an email stating they received the request) w/o Cyprus coming. I called yet again on 12/6 to understand what happened, and they explained their system was down. I finally got another appointment on 12/9. I suggested maybe having their website updated (to note the issue) b/c the site was still taking appointments and it would help customers to know to call instead of using the site. He stated (in the same call) there was