Dalene Flooring Carpet One

Do not do business with this company. They installed this tile flooring improperly. The customer experience that we had was horrible. A representative named Robert came to inspect the flooring after installation. They cited problems with the type of flooring and said they needed to replace it and that they would take care of it. This never happened. They went as far as to not return our calls and not answer the phone when they see us calling. This is extremely unprofessional and I could not recommend more that you avoid doing business with this company. Pics show a good portion but not all of the shotty work. Now we are forced to deal with the issue of being owed thousands of dollars with nothing to show for it.

Great sales reps, mixed results on the actual work. Backsplash in the kitchen well done, tile work in the bathrooms seems rushed and not straight. Wood floors have a good amount of holes in them which could just be the quality of the wood they use. Overall disappointing experience.

Wonderful experience here. Worked with a highly knowledgeable and professional associate, Connie. She helped me select tiles and backsplash choices for multiple bathrooms and foyer for new construction. I never felt pressured as some other businesses had made me feel in past visits. The store has a plentiful showcase of products that I was able to see and borrow for comparison. I always felt appreciated and Connie tended to all my needs. I've given high reviews to my colleagues, clients, and friends. Working with Dalene increased the ease for me helping in the construction of a new property. I'll return to this business when my property needs remodeling and I recommend their services and products to others. Beautiful selection of products and materials, endorsed by a team of highly skilled

Top Notch sales people and installers! I would easily recommend salesman Brian Mozzero. Laid back, easy going, non pushy, very pleasant to work with! Angelo was the installer, was a great guy, went out of his way for a few things! Everyone who works there is very helpful and a pleasure to work with! Highly recommended!!!

Wonderful place to get the right flooring and have an extremely professional installation. I had carpet put in the living room, stairs, two hallways and 4 bedrooms and their closets. It was done in a day. The team moved all the beds and dressers around to get the bedrooms finished without me having to worry about it (a little extra cost for this service). I picked out the carpet from the large variety they had and an extremely nice memory foam padding. Funny thing was that I finally chose the absolute first sample that I immediately picked out when I first saw the samples. Of course I spent a week of "making sure I made the right decision"! Highly recommend the memory foam padding as it gives the carpet a wonderful feel. Super helpful staff in the store. Rob Devin was terrific, no pres