Darden-Green Co Inc

Stay away from this company!!! They installed our air unit when the house was built 3 years ago. I called when the upstairs air went out on a hot August day. Waited a week for a part and for them to install. Finally came out to repair. The air worked for 2 hours. Called the emergency line twice…no answer. Call the techs cell…no answer. Called another company and they were here within an hour. Found the problem immediately. Had the part on their truck. Fixed it and left. We didn’t even need the part that Darden Green installed. We are still waiting on a call back from Darden Green. By the way, they charged a $800 . Our unit is still under warrant, but they were too lazy and worthless to use it. Just wanted easy money. Hey, Darden Green, give me a call! Lesa Agee

I am really disappointed in the staff to give this rating. I called on a Monday re: hot water heater leak, was given a Friday appointment. Friday morning I call for an ETA and was advised they did not service Hot Water heaters, and someone from the company had attempted to called me that morning. My phone showed no missed calls! Why was not told this during my initial call on Monday? Did know one pickup service orders for review? All week long to be told the morning of service? This is totally unacceptable for me. I began doing business with this company in 1984! Left Alabama for some 6 to 7 years. Returned and they were the first company I reached out to for service to my home upon relocating back. Customer service reduced to zero!

Darden-Green has been servicing our two air units for better than 20 yrs!! They installed it originally and has been there through hot and cold. They’re reliable and honest!! I recommend them without any reservations!!!

I had an issue with a service call a while ago. Not with the work itself, which was good, but with the communication. One of the managers saw my review, called me, apologized, and offered me a free checkup in order to win my business back. Tech was friendly, efficient, and very knowledgeable. Communication was fantastic and they definitely won back my business. I insisted and paid for the service at the normal rate. They won me back by being good at what they do. I received no compensation for writing/amending this review. Called Thursday morning ( 19-JUN-14). Was told next service appoint was for Monday (23-JUN-14). No problem. Asked if they could give me a window, they said they couldn't but the Tech would call me when they were headed my way. I work about 20 min away, so that

We had to get a new hvac system & gas furnace & we are so glad we went with Darden Green. I think they do more commercial than residential but they sure delivered on our job. We got a great price, great equipment & great service from Greg & his crew! Definitely reccomend!