Deck Wizard

July 24th, my neighbors got a new deck from this company. I came home from work to discover tire tracks/ruts in my yard from them driving through my yard with their truck. After calling the parent company in Maryland and the local branch in Harrisburg I was told by the local Manager Mike he would stop by to see what happened and what it would take to resolve it. They never came. The next day I had 2 calls from this company trying to sell me a new deck. Still no contact from the company since then. I told them that I would wait to resolve this issue before posting a review. They never resolved so I am posting.

I cannot comment on their work but a representative from York was upset when a widow friend wanted an estimate and she didn't sign that day. He acted like she was inconveniencing him. So he took off without leaving his contact info. And has yet to send it in writing. The estimate is supposed to be good for one year. Even if she decided to go with deck wizard they just lost her business. Can't run a company with employees like him.

Run away!!! For the price I paid, I could have had a local handyman do the deck 3 times and probably would last twice as long. 10 months after the stain, the paint started peeling and whatever they used to cover the screws started coming up. When I called, they did send one guy out to do my very large deck. There were bare spots and quality not good at all, then they sent a manager, the first time he did it, never stained on the other side of the railing. He had to do it 2 more times because he missed areas. They tote a ten year warranty, but that only covers the stain, not their labor. Just over one year since their second attempt at staining the deck, the paint is peeling up, deck boards around the screws are rotting and steps are rotting around the edges. What a waste of money.

Friends and Family, BEWARE: DO NOT DO BUSINESS WITH DECK WIZARDS! I have reached out to them via the web and phone, even setup an appointment, where they even called and confirmed the day before that they were coming, and then no show no call! I can only expect that this is how they do business as well!!!!!!!!!!!!!!!!!!!!!

They kept calling and calling me so I set up an appointment and guess what no call no show. What a great company