Decker's Plumbing & Heating

Unless you are rich do not call this place. Over $500 for 16 minutes 29 seconds in my basement. Left my basement with more than 3 times the amount of water than when he came. We were not home when he came but we reviewed all our cameras and we were shocked. I do not recommend this company because I think that was a sneaky thing to do.. never in all the years have we paid any professional almost 550 dollars for under 20 minutes of work. I feel this was not fair and it is not how honest businesses do things. My husband is a professional at his craft and there's a way to rip people off and there's the right way. He would never charge one of his clients an absurd amount for 16 minutes of his time. Unless your last name is Rockefeller I'd find another company. Also very unprofessional to leave

This plumber served as the plumbing, heating and HVAC contractor when our home was built. They were hired by the builder to do all aspects of the work, including the installation of new appliances. Based upon the issues we have experienced since moving into this new home, we are disappointed in the quality of this company's initial work, their communication and follow up. Most recently, we had to replace a central air conditioning unit. When we first started the unit up, it did not work. After being contacted several times the contractor came to check it and said the unit had not been charged with freon. They charged it and the unit worked, but it was overcooling on and off throughout the 2021 cooling season. The problem continued this year and we again tried contacting the contractor, but

We were very displeased with Deckers Plumbing! We have a basement drainage issue and he charged us over $3000 to put in a pipe we probably never needed AND never fixed the problem! He jackhammered our basement floor, changed a pipe and reapplied cemet. The issue continues to happen and when we called to tell him it was still happening he never returned our calls. As far as I am concerned he charged us way over probably what needed to be charged, never fixed our issue and chose not to return our calls and do the right thing! I will never use them again!!!

STAY AWAY FROM BILLY DECKER AND DECKERS PLUMBING. I have used Billy Decker for the past 13 years since buying my home. He was always reliable and no issues. I only asked him to do a straight forward cleaning of my boiler. A winter to two ago when it was very cold my furnace stopped working and he came right over and replaced a part and it was all fixed. This last winter he started acting flaky and not responsive when I texted him about the need for flushing my radiators and installing a water filtration system. He just kept putting me off saying he would respond but never did. I was cautious about using him moving forward. I did recently have an issue where a circulator was leaking and I reached out to him and others as well seeing who would call back first. Billy called and came

They came by and supposedly fixed a drainage issue I was having. They claim to have cleaned the main sewage line. Charged nearly $500. 10 days later I was having backup and drainage issues again. I called them back and they said they would send someone by that afternoon but never heard from them again. I called for 5 days afterwards and they never returned voice mails or called back. Gonna end up taking them to claims court. Very unprofessional services and wish I would have read reviews before hand.