Deluxe Fuel

I should have did this review in May! The house I used to rent did business with Deluxe. Anytime I needed them, they always did good work. Flash forward to my own home. Our central air and heat passed inspection but when it came time to finally move in, one of the vents had no air coming through and somehow became disconnected. The only place I thought of to do business with personally myself was Deluxe! It's that time of the year when it starts to get busy so I was expecting possibly an appointment 2 weeks out at least, which I would've been fine with. They were able to come out the same week. After I setup the time I eventually received another callback that someone was in my area already so if I'd like, they could stop by afterwards. I took them up on their offer. I couldn't make it to

In the 20+ years that I've owned a home and may have needed a furnace technician to check the unit, Deluxe Heating and Cooling is the best customer oriented visit I've ever experienced. The technician was very patient with me, providing wise counsel and directions on a variety of residential HVAC topics. The furnace in my current home, which my family has lived in just over 4 years, was experiencing some strange systems that were also appearing on the NEST smart thermometer. The technician from Deluxe Heating and Cooling thoroughly assessed the situation, including help to identify the right type and rating of air filter that the unit would need, because the last air filter was part of the problem. The second item was a limiter switched deemed to be failing. Although the technician d

Deluxe is FANTASTIC! I wanted a heat pump installed with my oil furnace as back-up. I didn't want to trash a perfectly functional furnace and tank. Seemed like such a waste. Other companies didn't know enough about oil furnaces and could only offer to scrap my oil and replace with electric or natural gas. Deluxe KNOWS OIL and did a great job setting me up. Any problems I had, they came out immediately and fixed it (even on the 24th of December!). I love my heat pump and the oil furnace is right there when it gets a little too cold for the pump to work efficiently. I can't recommend Deluxe highly enough!

Fantastic service! Kind, personable and very helpful. I am so incredibly grateful 🙏 to Delux Fuel for working me into their busy schedule of deliveries and brought me desperately needed heating oil before I ran out. With freezing temps at night upon us I was so happy that they even came a day sooner than I thought. Very happy!🤗 Highly recommend 👌

They deliver fuel for furnaces to oil tank. Ive ordered 3 times from them. They should standardize the customer service end. Like staking tank before or after a fill. Leaving bill or sending bill or invoice. Last time they didnt send it or leave it. I knew they arrived when my card had been deducted. Overall, they are friendly and have a good service. 5 in exceptional service. 4 would be very good. 3 is adequate. I would use them again and tell others. Find out what your customers want---they are always right!