Desert Comfort AC & Heating, LLC

My AC unit broke, and a company said I needed a new one for $16,000. Rick and his team came in and saved the day. They were able to fix the unit for $345. I highly recommended Rick, and his team of technicians! Desert Comfort AC are extremely honest and highly skilled. Make sure to call Rick before you go with any other AC Company. You need to make sure you get an honest diagnostic of your Ac unit, and Rick is very honest and trustworthy!

I recently purchased a home in Las Vegas.The A/C unit in was 20+ years old and I was afraid it would break down when I need it most. Rick came highly recommended. I called for an A/C check-up. Rick was very informative about the condition of my total unit. I decided to purchase a new system. When his installers arrived they were very courteous. They put floor protection down and got to work. They arrived at 8:15 am and completed the work by 1:30 pm including clean-up. Rick explained the system mechanics as the work was progressing. He is professional and personable. I highly recommend he and his crew.

If you read the reviews one thing is clear Rick understands he is in a business that people depend on and can easily be taken advantage of. I had my AC unit go out, and with its age i figured it was time for a new system. So I reached out to Rick to come take a look. Sure he could quote me for a new system, but he asked what was wrong with it. I told him a competitor had come out and diagnosed it but thought it would cost close to $1000 just to see if it was that problem. You could tell Rick was offended for me. He said well let's fix this, then we can talk about a new system. I was ready to drop five figures on a new system rather Rick took a reasonable three figures...and got my house cooling. The fix took 15 minutes. Now I can figure out what the right next steps are, on my timeli

Got a call early Saturday morning from my tenant that her air conditioner was out. I called Desert Comfort from a recommendation of a friend. Kim answered and provided excellent customer service, stating she would get a tech to call me ASAP. Rick called within minutes, just coming down from another roof. I gave him my tenant's information and he was on his way. Just one hour after talking to Kim, Rick called me to discuss the repairs and we were done. I've never received such quick and friendly service so early on a weekend. I highly recommend these guys!

Excellent service. Rick was courteous, explained the problem, answered my questions, and gave me options. The repair was done right away, and he even made sure my tenant had a temporary heater until the job was complete, and warrantied. Thanks again Rick and Desert Comfort, much appreciated!