Design Air Heating and Air Conditioning

Ethan and Olga from Design Air were a pleasure to work with on our project. We needed all the wall heaters replaced in our house. Ethan listened to what we needed, quickly gave us several different options at very reasonable prices. After installation, one heater needed a small adjustment and they promptly fixed it. It's nice to work with a local, family owned business with excellent customer service.

I have had a few wall heater issues lately at my rentals and all I can say is this company is the best!!!! Olga and her team are not only great communicators but they do the work on time and as promissed, we had one small glitch with scheduling recently and Olga took care of it right away like a true professional so even when things don't go perfectly they jump in and make things right.

Design Air installed a heat pump system and additional ducting in our house to replace our furnace only/no AC system. Olga runs the office and schedules the work and is very sharp and friendly. Ethan and helper Chris are the technicians who do the estimating and install. Ethan has years of experience, not just in HVAC, but everything related to getting the job done. Ethan and Olga founded Design Air so you are dealing directly with the owners. The estimate was very competitive , the work was done on time and on budget, and the quality of work was top notch. We could not be happier with the entire experience. Thanks, Jim&Kathy.

The very best experience I have had in a long time. Ethan and his technician Nick were always on time and totally focused on their craft. Not only were they focused on the job, they were attentive to ensuring my concerns and expectations were met. Olga always kept me informed with scheduling and costs. Genuine people you will appreciate!

My upstairs A/C was mysteriously not cooling at our B&B and I called Design Air to setup an appointment as soon as possible. Ethan came out the next day and found that all of our refrigerant had leaked out. He traced the leak back to the coil in the attic so we arranged a time early the following week to replace it. They replaced the coil and refilled the refrigerant quickly and professionally (and timely too as we were just trying to reopen our B&B after the Coronavirus shutdown). We were full that weekend and all went well but late the following week, as we prepared for the next weekend's guests, I noticed the upstairs A/C was once again not cooling! I called Design Air again in a panic and Olga, always sweet and sympathetic over the phone, assured me she would get Ethan back out ASAP.