Diamond Heating, Cooling, Plumbing, Electric

This is a multi-step review, one for the HVAC business and one for the "emerging" lighting business. First let's get to the HVAC business. The Diamond team has some wonderfully trained HVAC technicians and when I used them for a second opinion, I believed I found the right company to maintain and service my HVAC system. I am NOT disappointed, in fact, they deserve 5 STARS because of their workmanship, promptness, professionalism and overall pricing structures. Thank you for a job well done. As for the new and emerging lighting business, I responded to an email from Diamond offering their expertise in permanent lighting for my house. I was very interested and had a tech/salesperson come out to my house and give me an estimate. At the time I believed I had communicated very clearly wh

Diamond is truly a class act from start to finish — they’ve basically turned furnace fixing into an art form (with customer service worthy of a standing ovation). Kenny kicked things off with the initial diagnosis — thorough, clear, and explained everything so well I felt like I could moonlight as an HVAC apprentice. Then Scott came in for the quote, moving faster than a thermostat in a heatwave — friendly, & efficient! This morning, Stephen and Jonah arrived for the install. Not only did they respect my sacred, spotless carpets (seriously, these guys could teach a class on mindful flooring etiquette), but they went above and beyond — personable, professional, and fast without cutting corners. Thanks to Kenny, Scott, Stephen & Jonah, I’m now ready for the cold temps like a cozy, well-pr

Great HVAC experience with Diamond. Sky and Chris were kind, insightful, and easy to work with. They had good suggestions on system choices, heat pumps, dual fuel, multiple sensors, filters, and various installation options. They offered competitive pricing and very fast service. Thank you!

Kyle called ahead and arrived on time for my my furnace checkup. He explained everything he did and made recommendations to improve the system. He was very professional. I'm so glad I went with them.

We purchased a membership that was advertised as including free service calls and discounted parts and labor. When we needed a water heater repair, we expected those benefits—but were charged full price. Only then were we told the membership only applies to HVAC. This feels misleading. The technicians were fine, but the way the membership was sold was unprofessional.