Downey Pool Supply Inc

ZERO STARS AVOID FOR YOUR OWN SANITY. This store manipulates you into buying overpriced items that are more than you actually need, tells you incorrect information that can ruin your pool, and avoids accountability. The owner Saul and another female employee told my family member incorrect information that ruined their pool, and blamed them for trusting the information. When my family member went to confront them on their horrible practices they were met with insults, harassment, and predatory remarks of sexual assault that followed outside the store. This place is horrible, scummy, and does not deserve the ratings it currently has. Avoid at all costs.

Had questions about my pool and the owner Saul stopped what he was doing and gave me some free advise on how to fix the issue. Hard to find someone to help without trying to charge for a call out. Glad there is still good people out there.

ZERO STARS! Horrible Customer Service! Our visit to this place was extremely disappointing. The first time we came in, a man greeted us but was quite pushy. Despite that, we ordered a "filter," which he promised would be ready by Monday. However, Monday came and went without any contact. Finally, on Thursday, he called to let us know it had arrived. When we went to pick it up, we weren't greeted at all. Instead, a woman looked at my wife with an unwelcoming expression, almost like she was annoyed we were there. My wife politely said, "Hi, we ordered a filter, and we're here to pick it up." The woman, with a clear attitude, responded, "A filter?!" We confirmed, and my wife pointed to the item on the counter, saying, "I think that’s it." The woman snapped back, "That's not a filter. It's

Great help I had an issue with my pool pump and nobody would help repair it because I had removed it my self so most said they wouldn’t help unless they removed it?? Well long story short Saul not only helped repair it but also gave me a good price on future pools services. Ty

Great service and practical information and advice for my small 1100 gallon backyard wading pool And not too expensive