Drain Doctor

I contacted this company to come and pump our Septic system due to the fact that the clean out outside was running over into the yard. First they arrived late. We showed them where the tank was located, paid them $365 in cash and had to leave for a prior appointment we had scheduled. Not long after the tech called to say he was stuck in our yard and needed me to call a tow service to pull him out. We were also told that this would be our responsibility to pay. The tow ended up being another $300. They left a note stating that the drain into the tank was clogged and that they cleared the clog but they did not state that the tank had been pumped. They also had backed the truck into our back yard over the drain lines where they got stuck. My husband dug the tank lid back up to find that they

DO NOT USE THIS COMPANY!! Rooter-Man sent 1 of their service men to diagnose/repair my septic system on 01/04/2019. I had spoke with management the 2 days prior, describing the issues we were having. They assured me that they were one of the best, with knowledgeable employees, customer service, and cleanliness. The service tech seemed confused by the issues of the septic system. He went to his vehicle 3 times from 9am - 10am, to call his manager to ask what he should do. He dug a hole to open lid of septic tank, and he also attempted to try clearing the clogged trap, but ended up watching my husband do it. After 1 hour, he said he was leaving to discuss it with his manager and they would call us later that day to discuss the repairs that needed to be made. He charged us $189 for the 1 hour

Rooterman is a very fairly priced service and always comes through.. Call them for any plumbing needs!

They have done several small and large projects for me. Always a good price and expert craftsmanship.

Does good work and fair