Dreamworks Roofing & Contracting

Dreamworks Roofing provided nightmare service producing us higher damages than the tornado did! They do not stand by anything they promise or advertise. "The professional experienced team" was actually a crew admitting having little to no training (puncturing the A/C refrigerant line for which we paid out of pocket $2,529) and in the end of the job they apologized for the damages produced as seen in some of the many pictures taken (destroyed vinyl corners, gutter screens and joints for which we received a replacement quote from a different company of $1,720 in 2021). The owner's son who supervised the job promised us that the company will reimburse for the A/C expenses and after calling them repeatedly, eventually several Dreamwork Roofing representatives came by the house acknowledging th

I started following Dreamworks because of a former student, Jacob,. He is a partner in the business. I wasn't actually looking for a roof at the time, but one of their representatives actually knocked my door with an offered for a free roof inspection. So I let them inspected roof. After the came down from the inspection, they made me aware that they saw ZERO damage to our roof. A few days later another roofing company had come by and offered a free inspection as well, when I saw they were roofing neighbors of mine I allowed them to take a look. After the completion of their inspection they had told me my roof has lot of hail damage and persisted that we file a claim. We preceded, but I had a bad feeling about it. The roof was approved by my insurance provider so I reached

My current contact is Chris a office manager as the rep did not work out. He is currently telling me I won’t be able to talk to a owner! Had our roof done a week ago. They dropped a “nail gun” through the vent causing a hole in our ceiling upstairs. And put there ladders across our gutters also causing damage. Not to mention walking all over our flower beds. We were told by the on-site supervisor that we would get a call the next day to get things set for repairs. Never got the call. We called them 3 days later. To get we will call you this week to set a date and time for repairs. That was Monday. It’s now Wednesday and still no call. Poor response when they cause damage to your home.

My roof was replaced in early 2020, and interior work was supposed to be done due to water from the previous roof. All interior work was put on hold in late March due to Covid. Jason Fuchs (supervising the work) promised to let me know when the inside work could begin, but I never heard from him again. The company was paid in full via interest free financing with GreenSky, but the job was never completed. I have been told that the company is no longer in business. I don't know what option I have, and might be out the $1,000 paid for the interior work.

Dreamworks was great to work with. Jason was the project manager that orchestrated all of the interactions with my insurance. There were no insurance surprises and it was relatively seamless getting things moving. It took them 1 day to remove and replace my roof (and there was a bit of additional repair work needed). Crew leader Travis communicated well and explained all that was done, and his enormous crew was outstanding. I interacted with the office very little, but Teresa was prompt and attentive. All told, this was a painless experience and have even recommended them to others.