Dryer Vent Wizard of Uptown Dallas

Didn’t have a very good experience; the guy didn’t connect the dryer fan correctly causing a mayor damage in the basement. The clean was very expensive and on top of that I had to call a different company to fix it again.

Our tech, Nick, was incredibly knowledgeable, professional, on time and we are throughly pleased with the “like new” function and efficiency of our older dryer. We avoided a fire, barely, as it was completely clogged! And our dryer hosing was not even to code!, due to a cheap, under qualified, contractor’s work . I cannot adequately express my gratitude for this company, coupled with a qualified employee, like Nick. Going forward, we will use this company regularly to keep our dryer safe and working at its best! Thank you Wizard!

Cleared out my dryer vent in about 30 minutes - day of! Couldn’t be happier. Steve was extremely knowledgeable and friendly! Thanks so much!!

Good service and communication. They got up on my very tall roof and made cleaned out my dryer vent.

Scheduling online was fast and easy; technician was friendly; but that's where the good experience stopped. They charge $49 as a trip charge (not waivable if you do the service with them), which I have now learned is unusual in the market. Also, their pricing is obscenely expensive - $369 to clean "over 6 feet with a vacuum" (per their estimated), which, per the technician should take just 30 minutes (equivalent to an hourly rate of $738 an hour). I reluctantly paid the $49 trip fee, and went with another highly rated company which charges half the price, no trip fee, and offers the same service. The other company also correctly pointed out that Dryer Vent Wizard identified the wrong vent (a bathroom fan vent) for the work - completely unacceptable. The other company now has a customer for