D’s Service Company

We recently found out that our tankless heater was installed improperly. When we called to ask about it he tried to turn it around on us and argued that the manufacturers requirements were not his even though when you look online there are multiple sources that say you must follow certain guidelines. He was not polite and his customer service was not what I would have expected from someone in business for so long. I will say we should have called when our issue first happened, but despite waiting, it was still improperly installed and he didn’t want to take any responsibility for the error. The air intake and the exhaust vent should be at least 12 inches apart with a 12 inch downspout. Ours, not so much which means we are sucking the exhaust right back in. Thus the issue we ended up having

Called Monday and was told “I’ll call you.” Nothing. We called again Wednesday and was told he would come that afternoon. Never called. Never showed up. Ended up calling another plumber and now they can’t come until Tuesday. Today is Thursday. If I could give zero stars I would. I’m not saying our plumbing issues should be top priority but the pooling of water and/or shit under our house is not something we had time to mess around with. So we wasted almost an entire week trying to “stay local” and now we will, I’m sure, have an even bigger issue for the plumber that can’t come until Tuesday. So. Don’t recommend. Take your business elsewhere.

I would recommend this service to anyone! Dale came out when he said he would and fixed my problem quickly. He was so kind to me. Explained everything to me so I know what to do if it were to ever happen again. I’m thankful to have someone like him in my town!

I have used Dale Meyer for over 30 years, he is a GREAT guy, a skilled professional, and a very reasonable plumber when it comes to fees! He has worked on every house I have owned, old and new. I also referred him to family members and friends. He answers calls in a timely manner and does good work. I saw that ONE negative review -= posted by his son's ex-girlfriend. 'nuff said. You can trust Mr. Meyer and his work.

Always the first guy we call. Family and neighbors use him too. Reasonable pricing, up front about costs and what to expect, responds to calls in a timely manner. Have had a couple emergencies recently and he was able to get us fixed up outside his normal business hours. Truly excellent service.