Dupage Radon Testing, Inc

I had a fantastic experience with DuPage Radon! Having responsive and accommodating service, especially during such an important time like a home closing, can really alleviate stress. Amy's friendliness and the company's flexibility with scheduling are definitely commendable aspects.

I was in a rush to have my home tested for radon because of an impending Closing date for its sale to a new owner. DuPage Radon Testing was listed as a firm certified and approved by the Illinois Emergency Management Agency. I phoned them, and the testing ensued the very next day! DRT did a phenomenal job, and they sent me a very detailed six-page report with my results (for a more-than-reasonable fee). I highly recommend DuPage Radon Testing --trusted professionals!

The Team at DuPage Radon Testing were prompt in replies and quick with their work. I appreciate them replying quickly with emails (same day conversations) and the professional was great to talk to and answered all my questions. On the day of my appointment the professional reached out through text to announce their arrival, measured my basement and placed the machine to commence testing. It was left untouched for a week. They then returned to collect it and sent me my results there after. The whole process was simple and easy to work with. My only note for them is I had expected a call or reach out from an installation team because I had check a box to get in contact if my results yielded mitigation. I assumed they would pass off my info to a mitigation team who would reach out to see if I

Around July I Had a radon test to followup from a radon mitigation install and when i received the report it took me time to figure out they had somehow gone to the wrong house. The error was not caught until I pressed to how it could be possible so it makes me question the processes they use to verify information. I understand mistakes happen but there was at least 5 characteristics of my house and the radon request which should have been a red flag and were not. When it was discovered they did send someone out asap to redo the test but this brought us dangerously close to being in conflict with the closing . There was also no refund given for the additional troubles and headache . Finally who did the test left a very minor mess and they did not communicate when the second test was dr

I had Dupage Radon Testing install my mitigation system and they did a fantastic job. They were quick, efficient and we have had no issues with our system. Would recommend!