East Coast Flooring and Window Treatments Inc.

Never use Lowes or East Coast Flooring for a carpet installation!! I should have listened to reviews and used a local flooring company instead but figured I would give Lowe's a chance as I've been a loyal customer for years. Carpet was installed incorrectly and started coming up the next day, plus they installed a cheaper padding rather than what I paid for! Gilford Lowe's and installation support has horrible customer service, and keeps sending the installer back to my house without the materials to fix the issue. It has been a month now and we had to delay our move because the carpet still isn't installed correctly. They are refusing a refund or compensation and customer service literally recommended I pursue a credit card chargeback rather than helping or getting a manager to assist. Pl

We had an outstanding experience with this company! From scheduling to installation, everything was seamless. The installers were friendly, knowledgeable, and extremely hardworking. They paid attention to every detail and made sure everything was perfect before they left. Our carpet looks amazing and feels even better. It’s rare to find a company that delivers such great quality and customer service. highly recommend!

Jim Peterson did a great job! Very pleased with our flooring. Jim's workmanship, efficiency and friendly personality went beyond our expectations! We almost wish we had another floor to do!

Rich and Marco did an unbelievable job. They were professional, kind and the carpet looks great. They worked fast and left the house cleaner than when they started. I would highly recommend.

Wladimir and co-worker did an amazing job with our 4 room carpet installation. Clean install and removal. Professional and courteous. Very happy with installation process and overall experience. Thank you