Elegant Home Design

I recently had the flooring in my home and bathroom remodeled by Elegant Home Design. They're located inside The Granite Center in Radcliff. They did a great job and their contractors were very professional and always cleaned up prior to leaving each day. Jeremiah, who managed the work and all contractors involved, went above and beyond to ensure every aspect of the remodel went as smoothly as possible. I'd also like to point out that the plumbers from Bee's Plumbing in Louisville were topnotch and did a wonderful job. I'd recommend them to anyone needing a plumber however big or small the job.

Very disappointed in the service with this company. They installed our granite 8 years ago. The seams cracked, so we reached out to have it serviced and fixed to look nice again. They didn’t call back and claimed they emailed me but never did. So I emailed them, called 3 weeks ago, followed up a week later and they never reached back out. We had someone else take care of it and they did a great job. We also found where they cut our granite wrong and the stone is not flush on one side of our island. A simple call to tell me they can’t do the repairs would have been the professional thing to do.

Josh and his team definitely offered high quality materials and their crew was very professional. Very nice experience working with them!

I had a kitchen remodel about 3 years ago. Researched granite places and settled on this one. Had granite countertops and new stainless double sink installed. They did a wonderful job and I was very satisfied. Last night late, my sink separated and started falling out. I called as soon as they opened today and Josh said his guy would call. And he did! Rod (Rodriguez) came within 30 minutes of his call, assessed the issue, and proceeded to install new silicone and clips. Rod was very knowledgeable and very personable. Since I was having dinner guests over tonight, I was extremely happy they got my counter and sink repaired quickly. Highly recommend this business. Great customer service!

Started the process of remodel in October. After having issues I'd reliability of workers and the company finally got done in April mixed up orders, nobody showing up to work, coordination issues. Had flooring issues since the start but was told it's the way the floor is. Nope. It's because when air duct was closed the subfloor wasn't replaced as one piece. So now the floor has dips. I have emailed Josh many times about this and always get the same reply, "I'll send my flooring guy out". Nobody ever shows. Now my cabinet is separated in the corner at the ceiling. Asked to have that fixed. Same reply, "I'll send a guy". Still nothing here. Love my kitchen but the process was awful. Never will I use them again.