Eliteness Cleaning Maid Service of Lakeland

As soon as I started working with Eliteness Cleaning Maid Service in Lakeland, I knew I was dealing with real experts. Their dedication to providing excellent cleaning services went above and beyond what I had hoped for. The team is really good at paying attention to details, being on time, and working hard. The thing that stood out the most was how carefully they cleaned every part of my home. It's clear that they are very proud of their work because they make sure that every room shines and feels clean. It was so nice to come home to a place that didn't just look clean, but also felt clean and well taken care of. Getting in touch with the company was easy. They answered my questions, worked with my schedule, and always kept me in the loop about how the cleaning session was going. In a

Edited: changed rating from 5 stars to 1 because the company solicits reviews with a promise to bonus the cleaners. I followed up with Carolyn to see if she was given her bonus and she let me know she was not, and even though she’s received many positive reviews she has never been given a bonus. This company profits hugely from its cleaners and their work and misleads customers. Carolyn & her daughter delivered a deep clean prior to listing my house and they did an incredible job! Any clutter was tidied, my appliances are sparkling, and my home smells amazing. They were timely and fun to chat with and worked around me while I worked from home. 10/10 would request them in the future!

I called and made an appointment way in advance for a Monday, and then someone called me to reschedule. I then rescheduled for Saturday between 8 a.m. and 10 a.m. I was sent numerous text / emails confirming this appointment. The day of Saturday, June 17, 2023, Chris called me at 8:28 a.m. asking to reschedule between 11:00 a.m. and 12 p.m. I said this was unacceptable as I had planned on being home in the morning as I had other commitments later in the day. Chris said they would "try their best." Not good enough. Chris called back at 8:37 a.m. and said their cleaning persons could not make it between 8 a.m. and 10 a.m. as they could only arrive between 11 a.m. and 12 p.m. What is the point of scheduling? Why call me the day of my appointment to say they cannot make it at the agreed upon

Monica and her husband have done a fabulous job in my home. They are are workers and focus on every task effortlessly. I would definitely recommend.

This company stands by their name they do a good job at comunicating with their clients and hold high standards in cleanliness. Super grateful to have found Eliteness cleaning! Their lakeland crew rules!!