Ember Ducts & Chimney Cleaning

I’m unhappy with the work from this company. Did a quick chimney cleaning and cap installation, but the fireplace still has soot residue. The cap installation may be the reason we had water ingress during the next storm. They flagged chimney repair but didn’t provide an itemized estimate or images. The cleaning cost was higher than quoted and customer support has been poor. For important chimney repair and cleaning work, choose a company that documents everything and provides solid warranties.

Do not trust this company. Not sure what the game is but the tech came gave me a price when I said I would pay in credit card he said I can zelle. I told him no. He went to his truck and drove off.