Embrich Plumbing Co.

The guys at embrich do a great job in all service departments. I always say people are fast to leave bad reviews on places but never fast to write good ones. Their 4.9 star review with 1200+ reviews speak for itself. I myself as someone who takes pride in skilled labor appreciates the quality of work the installers have done and they made sure every seal was sealed and all of the products were tuned properly (AC and heater) and all precautions were done properly and they cleaned up their area and made it look better than it was when they arrived. Thanks again.

Embrich plumbing called me with a free HVAC inspection for their 25th anniversary. Hannah was very friendly and polite as I told her my heat pump had just completely failed a few minutes before her call. She set me up with a service call THE VERY NEXT DAY! The next day I got a call from another very friendly and polite employee to confirm that Connor would be at my house in just a few hours. Connor was one of the best technicians I’ve ever worked with. Very knowledgeable, very efficient, great diagnostic skills, very patient with in explaining the problems and my options. He found the issue, blown circuit board, got the part and had the heat back on before the end of the day. His advice was very much appreciated and we look forward to meeting Rich for a free quote on an updated system. Emb

I called early Friday morning and the representative I spoke with was extremely kind and helpful. As soon as I explained that my water was completely off, she immediately moved my issue up as an emergency and scheduled a technician to come out the very same day. Bryan was the technician, and he was GREAT! Very kind, knowledgeable, and thorough. Even though the issue was complex, he took the time to reach out to his manager to make sure he could provide the best solution possible. I really appreciated how patient he was and how willing he was to answer questions from my dad over the phone as well. I also liked that I was given five different repair options at different price points, which made it easy to choose what worked best for me. Overall, this was a very positive experience. The day

We just had our tub and shower remodeled, and the crew did an outstanding job. They were professional, punctual, and clearly knew what they were doing. The workmanship is top-notch, and they kept everything clean and organized throughout the project. Communication was clear from start to finish, and the final result exceeded our expectations. I wouldn’t hesitate to recommend them.

Our church (Victory Baptist Church of Cahokia) needed some assistance in the trade of plumbing. I called to make an appointment and I was greeted by a lady who was upbeat, a good listener and knowledgeable as well! Chandler was our technician: honest, personable, hard working young man. He faced several obstacles during the job, but he did not quit and got the job done nonetheless. I was gladly impressed and I will certainly be using this company in the future!