Empire Marble & Granite Co

Empire first worked with us in 2000 and we keep coming back because they are hands down the best in the business. Absolutely phenomenal customer service at all levels of the organization — selection, templating, layout, fabrication, and installation. Empire consistently exceeds expectations. They’re currently finishing install on 10 rooms, 10 different stones and we are absolutely blown away.

Jeff is amazing to work with. First class communication and customer service, the way it used to be! Thank you!!

I visited all the fabricators in the Richmond area and Empire was the clear choice for us. Their customer service was phenomenal. It was wonderful to work with Todd. He was never too busy to answer my questions, and he made me feel like I was the only customer he had to deal with that day.. All the guys that came out to measure and then to install, were punctual and courteous and did a marvelous job. I was very impressed with Empire. My countertops are beautiful, and Empire will always be our “go-to “ place for any future needs.

The entire Empire Team were great to work with. They completed our kitchen and bathroom renovations in budget, on time and with great finished details. We would recommend Empire and would use them again on our home projects.

We had two small issues, none caused by Empire, with the granite countertop, that was installed by Empire. Todd was very helpful both times, sending out workers to get things taken care of. All the staff I had in my house was very courteous, professional, and all did a good job. They left the worksite at least as clean as they found it. I am so impressed with the customer service. This is definitely a good place to shop!