Empire Sewer and Water Inc

I used this company when there was a pipe leaking between the floor on the first level of my house and the ceiling of my basement. They came quickly, the plumbers were knowledgeable, efficient, and were able to find the leaking pipe and repair it quickly. Would definitely recommend them if you have a plumbing problem.

I recently hired Empire Sewer & Water for some sewage system repairs and maintenance at my home, and I’m quite impressed with their service. From the start, their customer support was friendly and responsive, Jackie , Annie, and Jessie all showed amazing customer service and Shared knowledge in what needed to be done. They were also able to schedule an appointment quickly. The technicians arrived on time and were very professional, explaining the issue in clear terms and offering a reasonable solution. They worked efficiently and completed the job in a timely manner, which I appreciated. The team even took the time to clean up thoroughly after the work was done. Empire will be getting my recommendation for all my family and friends ! Thank you all so much!

I spent many hours emailing and selling a variety of water main companies. We needed to install a new 3" combined water main to connect to a sprinkler system in a townhouse. I received quotes from 6 companies and there were others who, after repeated attempts to get a quote, I gave up on because the lack of any communication. The 6 quotes I got were all over the place in terms of a set price and conditions applied to the quote, IE, 7k if our road had to be closed, and 800 if we have to add a 90 degree bend. In a final attempt to get a quote, I contacted Empire Water Main & Sewer and given a quote within a day with no strings attached "a soup to nuts quote". I hired them and a few weeks later, after pulling all the permits the work begun. The team were great and were very respectful of the

Absolutely outstanding service! I recently hired Empire for some much-needed plumbing work at my home, and I couldn’t be more impressed. From start to finish, the team was professional, punctual, and incredibly knowledgeable. They arrived on time, thoroughly explained the issues, and gave me a fair and transparent estimate. The repair work was completed efficiently, and they even cleaned up after themselves — something you don’t often see! My plumbing is working perfectly now, and I feel confident knowing I have a reliable company to call in the future. Highly recommend!

I have an apartment building in the bronx with a clogged up roof drain. Ray the service tech arrived on time and was extremely polite and pleasant. Although my problem went deeper than just a clog, Ray was very persistent on trying to get the job done. I will be using this company and Ray will definitely be my go-to guy.