EPIC Landscape Productions, LC | Design Center

I truthfully wish I could give them 0 stars. It’s almost laughable how horrible the customer service is at this business. I reached out asking for a quote and they got that back very quickly. (Of course, it was making them money). I quickly confirmed and asked about when they would be out to complete the services. Kendall never got back to me. I had to follow up with him multiple times to get an answer. I had also asked about how the process worked (ie: would I need to be home, when do I pay, etc). No reply. I was the one having to reach out and follow up every single time. At last the day finally came for them to do work at my home. The grass was poorly put back and would eventually die even with our consistent watering. The drains are not level with the ground and the stickers on the tub

Working with EPIC was a great experience! Met with Carson about what we wanted to have done. Didn't know too much about specific plants but their suggestions and recommendations look fantastic. You can tell they take pride in making everything look perfect and they are very competitively priced. EPIC also has followed up multiple times to ensure we didn't have any further questions, and to make sure the plants are looking healthy. Would definitely recommend them to anyone looking to get landscaping done!

We are renters and Epic handles the landscaping for our apartment complex. We have tried speaking with our management and asked them to speak with Epic about the muddy mess they continuously have left behind for over a year now. Nothing has been done or changed. I am all for giving a company and the workers the benefit of the doubt, however the fact that this has continued for over a year, maybe more is ridiculous. I don’t know if Epic just doesn’t care because it’s ‘just an apartment’ and we are just renters, but real people live here, real people have to walk through this. I guarantee they wouldn’t create ruts this big in their own personal lawns. Come on guys... you can do better.

We have used Epic for the past 3 years, had them install a new sprinkler system, then had them complete landscape -1st around back yard patio and just this past week they completely re-landscaped front yard. Outstanding work, started with Ben- senior designer. He was great to work with- between coming out to the house- drawings-responding to my many emails- following up-updating us on installation dates/times. Can't speak highly enough. The crew that came out were polite- hard working- i was so impressed they cleaned up all the mud/dirt. Everything turned out beyond our expectations! Highly recommend this company! Big reason we keep going back to any yard/sprinkler needs is the fact they stand behind their work- do a great job- and we are happy with prices we paid.

Hands down the worst landscaping company in Kansas City. Incompetent staff that doesn’t have the brains to turn off the conveyor to their spreader when they’re doing snow work in an apartment complex when cars are driving past them. Thanks for the small dents, I hope Price Bros. drops your contract.