Epic Plumbing

Our hot water heater stopped working. The pilot light had gone out, and then wouldn't stay lit. The warranty service representative, Zach, came out that same afternoon. Apparently the controller has a rest button that I didn't read about in the owners manual. Resetting the unit seems to have solved the issue. Zach waived the service call fee, which he didn't need to do. Thank you for the prompt, courteous, and professional service.

Had a hidden leak in our ceiling, called Epic and they came out same day! Connor and Drew fixed the leak and were awesome to work with. Really quick service and very reasonably priced. The plumbers themselves were friendly and professional. Highly recommend them to anyone looking for a great local plumber! Will use them again.

Just found out that Epic Plumbing installed our water heater improperly so I've never been able to flush it but now they're saying because it's out of warranty they can't fix it for me. This is totally my bad because as a homeowner I should have noticed this before now. But still I'm just letting them know that they installed it improperly but they just tried to blame other people saying that anybody could have done something to it since they installed it even though I assure them that nobody else has touched it since them. I wasn't trying to Initially blame them. I just wanted to know how I can flush it with it installed like this. But them blaming other people just put a bad taste in my mouth. Homeowners beware. We should be running these regular maintenances to notice these things b

On my way to work this morning I'm next to their truck on the 60 and the person put on their turn signal while I'm next to them and not even a second passes and they start merging into my lane. Didn't even give me a chance to speed up and give them space to merge. Put the phone down and just focus on driving .

Was driving behind one of their trucks on the freeway and a box came flying out of the bed and struck my vehicle. Pulled up to the truck and I motioned to roll the window down and he said it can't roll down and turned left and drove off. Have reached out to the company and haven't heard any response.