Excelsior Air LLC

I’ve had nothing but good experiences with this company, therefore when it came time to update my HVAC system I went with them. I got a heat up with gas furnace as backup. They don’t try to up sell, they are honest and very easy to work with. They coordinated with the company that encapsulated my crawl space, which was great because I didn’t have to be the middle person between them. They also install a new vent for my dryer and they even leveled my LG Tower for me.

We are so happy that Excelsior Air was highly recommended to us when our heat pump needed to be replaced. Excellent office staff, Joanna is alwaus friendly and professional when we call. When we did not understand our new, state of the art thermostat, Eric stopped by and answered all our questions and set us up for success. He also stopped by to check our system and filter after running for a few months and to see if we had questions. When our new heat pump showed signs of a problem, Joanna sent Mason over and he diagnosed the problem and made the repair at the same time. We are back up and running smoothly. Thanks so much.

I’ve been using Excelsior Air for HVAC services for years now. I always recommend them to others, every chance I get! Every tech that’s been out to my house over the years has been top notch (Kenny, Eric) and I also had them install a new system for me recently as well. Joanna is an amazing service coordinator as well, she’s always friendly and extremely helpful. Jesse (owner) runs an excellent company, and he isn’t afraid to dive into projects alongside his employees as well - that speaks volumes to his character. They’re the only company I trust for HVAC, period. Highly recommended!

5 Stars! Excelsior Air came highly recommended by my realtor, and they’ve absolutely lived up to the hype. They did some work for me when I first closed on my house, so I reached out again to get on a regular maintenance schedule. Kenny got me scheduled quickly and was incredibly thorough—he took the time to explain everything in detail and made sure I understood the ins and outs of my system. He really listened to my concerns and went above and beyond checking all areas. It’s such a relief to know I’m in good hands. I’m looking forward to staying on top of maintenance with Excelsior Air and continuing to work with Kenny and the team!

Terrific people. When you call you get an actual human (Joanna) who schedules your service call quickly and with a smile. Techs are super friendly and explain things thoroughly. No high pressure tactics. The company leans toward repairing whenever feasible vs replacement but will tell you when things are too far gone. I’m on a twice yearly service contract, which I recommend. Brenten Ricks did my spring A/C service today and he was great. Friendly, on time, respectful, explained things well. I recommend this company.