Expedited Heat & Air

This company does a great job appearing professional on the surface. The branding, sales pitch, and promises all make it sound like a high-quality HVAC provider. Unfortunately, once you’re actually involved, it becomes clear that the operation is poorly managed and heavily sales-driven. Internally, the company is disorganized and mismanaged. Communication between sales, technicians, and management is inconsistent, leading to missed expectations and broken promises. What is sold upfront rarely aligns with what is delivered. Customers are consistently overpromised on performance, timelines, and value, only to be left disappointed once the job is complete. Pricing is extremely inflated for what you actually receive. Customers are often sold bottom-tier equipment at premium prices, with litt

I called these guys to come troubleshoot my AC that was freezing up in July of 2025. They came out quickly and proceeded to troubleshoot my system. In the process they blew up my thermostat, fried my wiring, and my control board for my air handler. Then they Charged me 5K for a new compressor. It is now March of 2026 and the compressor has gone bad again. Even though the part is covered under a 1 year warranty they still wanted to charge me $1,500.00 to come fix it again. Through frustration I agreed to pay. They told me they needed to order the part and would come put it in the next day. Well 4 days went buy and I called another AC company and gave them the Model and SN of the AC and compressor. Somehow the other company could get it same day. So it appears that Expedited Heat & Air was j

My floor still looks like he did not cover anything up when they did the work... charged a crazy amount but I'm mostly pissed because the clean out drain is in the bedroom instead outside the first week it started spilling over and smelled the whole room. The 6th picture is how my floor looks today. When I got home, I was pissed because the whole entire house was covered in dust. he covered up afterwards the damage was done. I don't want to rate

The way this company operates raises serious concerns about oversight, professionalism, and compliance with basic licensing and consumer-protection standards. Any properly licensed and regulated HVAC company would understand the seriousness of possible mold exposure and would not behave this way. I contacted them for a serious health concern, possible mold in my A/C vents and it’s obvious this company does not take mold, safety, or customers seriously. I received a text at 8:52 a.m. stating that Joshua Davis was en route (Tuesday 12/30). He later received the lockbox code directly from my realtor, acknowledged it, and said he would come another day(Friday 01/02). That day never happened. No follow-up. No call. No explanation. Just complete silence. I spent the entire day calling the off

Yes 5 stars! This is a great company who's customer service is #1! I just had a new A/C system installed and all my duct work and vents cleaned. A great job from beginning to end! Starting with the excellent professionals I met and spoke with from office manager Maria, general manager Patrick, installers Joe and Jose, and duct work techs Trey and Jose! They were all very knowledgeable and helpful and answered every question I had. Their cleanup was like they were never here! Very consciousness and respectful of myself and my whole house. I needed a second opinion on my 14 year old system that was well past it's best operational days. I found Expedited Heat & Air in the monthly Home Magazine then looked them up in the Lakeland BBB. They have an A rating which I totally agree with. I highly