Facets Of Lafayette

Had a WONDERFUL experience, thanks to Angela!! She is knowledgeable, so helpful & SO SWEET! She made suggestions when she knew we needed help. Everything looks amazing!!

I went in to find a water heater igniter and was helped by the rudest man who would not answer my questions. Older man who was working on 2/2 at 4:20pm. I bought my part, but he was extremely rude and wouldn’t answer my questions.

I had an amazing shopping experience at Facets in Lafayette! The selection of appliances, plumbing fixtures, and lighting is fantastic – they have so many unique and high-quality options to choose from. But what really made the visit special was the incredible customer service from Jen and Brooke. They were both so knowledgeable, patient, and genuinely cared about helping me find exactly what I needed for my new home. Their attention to detail and willingness to go above and beyond made the whole process so easy and enjoyable. I highly recommend Facets to anyone looking for top-notch service and a beautiful selection!

Angela and the whole staff at Facets are genuinely SO fantastic! I am a repeat customer and am truly just so obsessed with their lighting options (and get compliments on them in my home regularly!) but one particular fixture didn't work out for me. I am so forgetful and it has been MONTHS and never processed a return or picked it up. But they offered to refund me anyway, and are even mailing my refund directly to me so I didn't have to stop by. I wish I could remember exactly who called to offer it, because she absolutely deserved a shoutout too! They are truly top tier. They truly made my day, and I will be making a stop at Facets during my next renovation just for the EXCELLENT customer service.

Jennifer was amazing for helping us stay on budget for our new construction home! The reception team and waiting are was warm and inviting- this was truly a next level experience.