Factory Surplus

Kansas City, MO · Flooring store

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Kansas City
#174
of 998 home service pros
City Percentile
48%
rating percentile
Address
Factory Surplus, 7716 N Oak Trafficway, Kansas City, MO 64118
Phone
(816) 832-8080
Website
www.factory-surplus.com
Status
Open · Closes 4 PM

Factory Surplus is a home service pro located in Kansas City, MO. It is one of 998 home service pros listed in Kansas City. Its 4.4-star rating matches the Kansas City city average of 4.5 stars. There are 10 photos associated with this location.

About Factory Surplus

Our ability to source products allows us the opportunity to pass huge savings to our customers. All of our products are available for a limited time and sell out quickly. So come visit us often to check out our latest specials and price reductions.... More

Hours

Saturday8 AM–4 PM
SundayClosed
Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
Friday8 AM–6 PM

Customer Reviews

★★★★★ 5.0 Enjaino Brazil · Dec 2025

I love going here. You have to check regularly as item sell out fast. There are some items they keep in stock and reorder so ask about those. Then there are others that are a 1 and done. Once they sell out of it they're done.

★★★☆☆ 3.0 Lisa Griffin · Feb 2026

Great prices. Needs more choices for back splashes.

★☆☆☆☆ 1.0 Shawn S · May 2025

Have purchased hundreds of sq ft of tile from this location. The selection is hit or miss but the price is tough to beat. They used to have a friendly guy who worked there for years but left due to mistreatment. The current worker/salesperson isn't nearly as helpful or knowledgeable (also doesn't let you take or even purchase a single sample tile) which I continue to find ridiculous....Great for a DIYer or someone who knows what they're doing but not great if you need installation assistance/advice.

★★★★★ 5.0 Jason Jones · Aug 2025

Great prices. Helpful without being over your shoulder the whole time. Tommy was friendly and super easy to work with on a return.

★☆☆☆☆ 1.0 Jonathen Fowler · Jul 2024

We had a hit and miss experience with this place. We came in multiple times to match flooring with the spaces we wanted to have completed. We were given the name of an installer (Ronald) who was their best installer. We were told 1700.00 for the install and he would pick up the materials and deliver it the day of the install. My wife was finally happy with a flooring type. We purchased all the flooring needed and let the installer know a week in advance. That weekend (he was suppose to start the job on July 8th) I had text him to ask what time we should expect him. He told us at that time, he wasn't going to make it he was out of town. That instead it would be 830 am on Tuesday. We had other installs scheduled in the house in those rooms after the floors went in. (Bathroom va

Accessibility & Amenities

✓ Delivery ✓ In Store Shopping ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Flooring storeCabinet storeCarpet storeFlooring contractorTile storeWood and laminate flooring supplier

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This listing is informational. Contact the business directly to verify credentials, services, and availability.