Falite Bros., Inc.

Installed/replaced new central air conditioning and heating June 26, 2022. In November 2022 I started using the heat. It was very loud and made rubbing sounds. I called Falite to come and check this issue but they informed me that they do not service the equipment and only install. I reminder them that my system was under warranty and they installed the system so they need to made a service call to my home. The technician came, listened and did nothing else . He said all these burners are loud and he left. In March 2023 my home was full of soot. Ceilings, walls, carpets drapes and furniture. I called Falite a number of times and always had to leave a message. No one called me back. So I called my homeowners insurance company who came to my aide and was sympathetic to what happe

Drivers ignore residential street signs and park in no parking spots. They’ve been photographed doing this daily in the South End in Boston

In November 2024, Falite Brothers in Wakefield installed a new air conditioner unit to replace our 19-year-old one. We have had Falite service our old a/c for about the past 17 years. We have been happy with their service through the years and when it was time to replace the old unit, we hired Falite. The whole process went smoothly and the responsiveness of all that were involved was impressive. We first met with the John the Sales Manager who helped in selecting the unit to be installed and promptly provided us with an estimate. Sue from Billing was very helpful in guiding us through the electronic process of accepting the estimate and the process to make deposit payment. Matt the Installation Manager kept in contact with us to plan installation dates. He was always quick to respo

I had a great experience with the technicians at Falite Bros. It was very reassuring to have a skilled, pleasant technician like Trevor Gilligan fix my unit. He arrived a few minutes early and focused on making sure it was fixed to perfection. This winter has been very cold so his dedication really meant a lot to ensure I was happy with the service. Thanks!!

We had our first seasonal maintenance. Falite Bros were very communicative and the technician Tyler was timely and very knowledgeable. We look forward to future maintenance visits.