Ferguson Home

I went to order countertops and fixtures from a company that Ferguson carries. I spoke with salesman, then a manager. Neither one had any clue what I was talking about or how to order. They said they could “try” to figure it out. Left and went to V&W Supply, who knew exactly what I needed and was glad to order for me. Don’t waste your time with Ferguson.

The Birmingham Ferguson location has been great to work with. Liz Alverado our sales person and Showroom Design consultant was so helpful in assisting us in selecting our appliances for our kitchen remodel. She listened to our desires and guided us without pressure to ensure we got the best bang for our buck. She was extremely knowledgeable about every appliance we were interested in and answered all questions. The selection of appliances, and plumbing fixtures was limitless. After the sale I was kept informed of the availability and delivery times. The delivery was excellent and on time. We chose Ferguson to install our new double oven. They arrived on time and was very courteous and careful with the installation. I would highly recommend Ferguson to anyone, and ask for Liz in the showroo

Terrible sales and customer service in the showroom. Terrible response. I was even hung up on by Jordan Pearce while inquiring about my order that was supposed to arrive 10 days ago

Our washer broke on a Sunday and Liz with Ferguson had options for me by Monday morning! She was incredible and even price matched the new washer with another company. She was EXTREMELY communicative and responded to all of my questions. Thank you Ferguson and a HUGE thank you to Liz! We will definitely be using her again and I highly recommend asking for her when you call! Sasha R.

My wife and I recently built a home on the lake, and we were pleasantly surprised by the exceptional quality and value of Ferguson’s Signature line. As first-time homebuilders, we encountered a few challenges along the way, but the outstanding support from individuals like Jordan made a significant difference. She not only assisted us in securing what we needed promptly but also connected us with professionals like Michael, whose expertise helped streamline the process. Beyond the cost savings offered by Ferguson’s Signature line, the exceptional customer service we received is the primary reason I will continue to do business with them.