Ferguson Home

It really had been a great experiences at Monarch premium appliance. They make doing business such an ease. Jennifer was wonderful friendly, easy to talk to and dealt with. I have not see customer service at this level in a long long time. Also show room director Felicia was easy to get to and an absolute best to deal with as well.. high recommend

We have dealt with Jay Vargas a couple of times. Jay has helped us choose the best options for our kitchen appliances when we renovated our kitchen. He was very detailed and knowledgeable about the appliances. And recently, found us a washer and dryer for my business and I couldn’t be more satisfied of what he sold me. He is very easy to deal with and we are definitely going back to him next time we need help finding appliances.

I really appreciated both Grayson and Greg who took the time to get to know me and the issue I had with my stove and the best option to replace it. They are both very knowledgeable about the brands and different models they carry and are really experts on the history of many appliance manufacturers and products. I would recommend Monarch to anyone looking for appliances. Don

I made a number of calls to different stores. Advice given by some of the people I talked to was some variation of “just pick the one you like the looks of”. I was so happy to make contact with salesman Jay Vargas, who was extremely knowledgeable and helpful. As well, we had some specific issues to work through in replacing our range so as to minimize other work needed. Jay helped to come up with creative solutions. We are very satisfied, and will be back again next time we need to make a purchase.

I own a small construction company with my partner. We both always send our clients to the other competition in the Bay Area. After learning of Monark Concord from a neighbor , I thought I’d give it a try for my personal use. The experience couldn’t be easier ! We were greeted and directed to our fabulous sales person Greg Fletcher, who helped us purchase our appliances. I later went to the Hayward location for a clients needs and got the same treatment. I totally recommend this business. Helena Singelstad Singelstad Construction